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Seogu

Immigration Contact Center

The 1345 Immigration Contact Center

The 1345 Immigration Contact Center offers public service information and administrative information in multiple languages for foreigners living in Korea. Services are available in 20 languages (English, Chinese, Vietnamese, etc.).

Main Services

  • Information on immigration services and life in Korea for foreigners residing in Korea
  • Third-party interpretation service in dealing with a central administrative agency, local government, public institution, non-profit private institution, etc.
  • Third-party interpretation service for the community lawyer program

User Guide

Hours of operation : 09:00~22:00 on weekdays

After 6 p.m., services are available only in Korean, English, and Mandarin.

Phone Number

Dial 1345 (without an area code) from a landline or mobile phone anywhere in the country

If you are calling from overseas, dial +82-1345

Automated Response System (ARS) Information

  • Press 1 to obtain information on the locations of the Immigration Office and the jurisdiction and operating hours of each branch.
  • Press 2 to obtain the result of your visa issuance application.
  • Press 3 to notify the authorities of your resignation (foreigners) and report the workplace (for H-2 visa holders)
  • Press 0 to speak to an agent.

Multilingual Consultation

After dialing 1345, press the number corresponding to your desired language according to the ARS guidance and press the star (*) button to proceed.

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